Ebook Measuring ROI in Healthcare: Tools and Techniques to Measure the Impact and ROI in Healthcare Improvement Projects and Programs
Ebook Measuring ROI in Healthcare: Tools and Techniques to Measure the Impact and ROI in Healthcare Improvement Projects and Programs
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Measuring ROI in Healthcare: Tools and Techniques to Measure the Impact and ROI in Healthcare Improvement Projects and Programs
Ebook Measuring ROI in Healthcare: Tools and Techniques to Measure the Impact and ROI in Healthcare Improvement Projects and Programs
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About the Author
VICTOR V. BUZACHERO is corporate senior vice president with Scripps Health and former chairman of the American Hospital Association Solutions Board. JACK PHILLIPS, PhD, is the author or editor of more than 60 books. He conducts workshops, provides consulting services, and speaks at conferences globally. PATRICIA PULLIAM PHILLIPS, PhD, is president and CEO of the ROI Institute, Inc. She has authored or edited more than 30 books on measurement and evaluation. She regularly conducts workshops and provides consulting services worldwide. ZACK L. PHILLIPS, RRT, MHA, is director of Cardiopulmonary Services at Emory Johns Creek Hospital.
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Product details
Hardcover: 368 pages
Publisher: McGraw-Hill Education; 1 edition (May 14, 2013)
Language: English
ISBN-10: 0071812717
ISBN-13: 978-0071812719
Product Dimensions:
8.3 x 1.2 x 9.3 inches
Shipping Weight: 1.4 pounds (View shipping rates and policies)
Average Customer Review:
5.0 out of 5 stars
2 customer reviews
Amazon Best Sellers Rank:
#141,840 in Books (See Top 100 in Books)
Another fine book from the Phillips and colleagues. If you work in healthcare and need to demonstrate the value of interventions with sound evidence this book will provide you with the methodology and I highly recommend it. On the other hand if, like me, you are already familiar with the ROI methodology and work in healthcare, I’ll suggest this book would still be a worthwhile addition to library. First, the healthcare specific case examples are helpful for understanding how others have applied these methods in similar organizations. Second, I think it is also important to be able to show stakeholders that are multiple approaches to reaching an answer to questions of impact and value. For example, many stakeholders will be familiar with experimental approaches to determining the impact of a program; other approaches, such as estimates are not generally known. The book as a whole and the chapter on isolation of project impact in particular can provide stakeholders with evidence that this is a credible and widely applied methodology that is relevant in healthcare.
I have been selling into healthcare since the mid 90's. I have seen this space evolve. They have different measures for ROI in some respects and of course many are similar. This book uses case studies and facts that can serve as starting point for you to build consensus when going after a project (purchase) in the HC space.
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